On sunday 15th september ee told me how to get the code i needed to change my number over to them it took 3 days to get it by text then after i cancelled my direct debit to h3g i get a message saying as i have cancelled my direct debit i will be charged 5 a month more for my non existent contract. Note we can only accept irish registered payment cards. Select planet 3 usually a saved bookmark on your browser page click on my3.